Privacy Policy

Your privacy is important to us. This policy explains how Alron Plumbing collects, uses, and protects your personal information.

Last Updated: November 13, 2024

Alron Plumbing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our plumbing services, or communicate with us.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request plumbing services or estimates
  • Fill out contact forms or questionnaires
  • Subscribe to our newsletters or service updates
  • Call or text us for service requests
  • Provide information during service appointments

This information may include your name, email address, phone number, mailing address, property address where service is needed, and payment information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our plumbing services
  • Process payments and transactions
  • Schedule appointments and communicate about service requests
  • Send service updates and important notices
  • Respond to your inquiries and customer service requests
  • Improve our website and services
  • Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, scheduling software, and customer management systems.

Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, such as subpoenas, court orders, or government requests.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve our website functionality

You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Data portability for information you provided

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Alron Plumbing

2125 4th St Nw Apt 510

Washington, DC, 20001-2358

Phone: (202) 446-8452

Email: info@alronplumbsvc.com

By using our services or providing your information to us, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.