Service Policy

Our Service Guarantee

At Alron Plumbing, we stand behind our work with comprehensive service guarantees. We are committed to providing professional plumbing services that meet the highest standards of quality and customer satisfaction.

Service Warranty Coverage

We provide a 90-day warranty on all workmanship and parts for non-emergency services. Emergency service work carries a 30-day warranty period. This warranty covers defects in workmanship and materials under normal use conditions.

What's Covered

Our warranty covers:

• Defects in workmanship and installation
• Parts and materials supplied by us
• Functionality of repaired systems
• Follow-up service calls related to the original work

Service Replacements

If a service call reveals that our previous work did not resolve the issue, we will return to correct the problem at no additional charge within the warranty period.

Parts and Materials

Parts and materials supplied by Alron Plumbing are covered by manufacturer warranties when applicable. We will assist with any manufacturer warranty claims.

What's Not Covered

Our service policy does not cover:

• Damage caused by customer misuse or neglect
• Normal wear and tear beyond normal use
• Existing conditions or previous work by other companies
• Issues resulting from plumbing code violations
• Acts of nature or emergency situations beyond our control

Claim Process

To make a service claim under warranty, contact us at (202) 446-8452. We will schedule a follow-up service call to assess the issue and provide the necessary repair or replacement.

Customer Responsibilities

To maintain warranty coverage, customers should:

• Use plumbing systems as intended and designed
• Perform basic maintenance as recommended
• Report issues promptly
• Allow reasonable access for warranty service

Contact Information

For warranty questions or to schedule service, contact Alron Plumbing at (202) 446-8452 or info@alronplumbsvc.com. Located at 2125 4th St Nw Apt 510, Washington, DC, 20001-2358